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One-on-One with MonCana Bank’s James Clayton

Posted by Bill Rudzitis on December 7, 2011 at 11:28 am in News - (Comments Off on One-on-One with MonCana Bank’s James Clayton)

Rob McLister from Canadian Mortgage Trends (CMT) has posted a One-on-One interview with James Clayton at MonCana Bank. James provided insights into MonCana Bank’s positioning and their product offerings.  See below link to either listen to the interview or read the transcript: www.canadianmortgagetrends.com/canadian_mortgage_trends/2011/12/one-on-one-with-moncana-banks-james-clayton.html

MonCana Bank of Canada Selects Delta 360’s LMS360 End-to-End Lending Solution

Posted by Derek Cook on July 20, 2011 at 6:53 pm in News - (Comments Off on MonCana Bank of Canada Selects Delta 360’s LMS360 End-to-End Lending Solution)

MARKHAM, ON, July 20, 2011 Delta 360 Inc. is pleased to announce that MonCana Bank has selected Delta 360’s LMS360 lending suite as their end-to-end mortgage processing system.  In addition to LMS360’s Servicing, Retention, Accounts Payables, Municipal Tax Administration and Securitization capabilities, MonCana Bank will be the first bank to use our new Origination module.  … Read more

In the Browser vs Smart Client SaaS

Posted by Bill Rudzitis on July 7, 2011 at 3:26 pm in Lending | Technology - (Comments Off on In the Browser vs Smart Client SaaS)

In the June 2011 issue of Mortgage Technology magazine, there is an interesting article regarding “In the Browser vs smart client software as a service”. Delta 360 has selected smart client SaaS as our preferred delivery method to our customers because of the superior user experience it provides, but the article outlines some pros and … Read more

Delta 360 Launches Loan Origination Solution

Posted by Bill Rudzitis on June 30, 2011 at 4:40 pm in News - (Comments Off on Delta 360 Launches Loan Origination Solution)

MARKHAM, ON, June 30, 2011 Delta 360 Inc. announced today the launch of its new origination module as part of the LMS360 suite. The origination module, Origination.LMS360 expands existing capabilities to include the underwriting, and fulfillment, of mortgages and loans. The underwriting module provides a multi-channel loan fulfillment solution that enables centralized viewing and control … Read more

Upcoming Event: MBSIA 2011 Golf Day

Posted by Bill Rudzitis on April 26, 2011 at 4:56 pm in News - (Comments Off on Upcoming Event: MBSIA 2011 Golf Day)

The 2011 MBSIA GOLF DAY is on Friday, May 13th, 2011 at the Richmond Hill Golf Club Richmond Hill, Ontario.  The MBSIA exists to provide mortgage loan securitization industry participants with a representative organization that acts in the best interests of the industry and investing public in dealing with all matters relating to the securitization of … Read more

Delta 360 Launches New Blog

Posted by Derek Cook on March 10, 2011 at 11:45 am in News - (Comments Off on Delta 360 Launches New Blog)

Delta 360 has just launched our new blog.  This blog allows us to share our ideas about mortgage technology, and the trends, and challenges, facing our industry. We are also excited about the opportunity that it gives us to shape the direction of our products by soliciting feedback from our clients. The URL for our … Read more

Predicting the future is as easy as looking at the past

Posted by Jennifer McGhee on February 23, 2011 at 4:09 pm in Lending - (Comments Off on Predicting the future is as easy as looking at the past)

Customer attrition models in the Canadian Mortgage Industry have never been as important as they are right now. With today’s market as competitive as it is for new business growth, lenders need to be proactive in identifying those customers who are at risk of switching their mortgage provider.  As a result, customer retention teams need … Read more

Mortgage Rate Comparison Tools

Posted by Derek Cook on February 18, 2011 at 10:52 am in Lending - (1 Comments)

Is there room for more consumer oriented mortgage rate comparison tools in the marketplace today?  If so, what features are lacking … if any. A non-exhaustive search of the current rate comparison tools shows that a large percentage are tied to specific brokers, or lenders.  This is not a problem, if the site is transparent … Read more

Mortgage Annual Statements

Posted by Joyce Chan on February 9, 2011 at 3:14 pm in Lending - (2 Comments)

After some research, I discovered that not too many customers are offered the ability to view their mortgage annual statements online. Is there a reason why so few Lenders do not make this feature available as part of the customer’s online mortgage services?  Are there regulatory issues? If you’re a customer that prefers to do everything online, does it  … Read more

Property tax shortfalls leading cause of customer dissatisfaction

Posted by Bill Rudzitis on February 4, 2011 at 3:01 pm in Lending - (Comments Off on Property tax shortfalls leading cause of customer dissatisfaction)

Customers automatically assume that when their mortgage lender takes responsibility for administering property taxes on their behalf that the collection and remittance process will run smoothly.  When it does, customers don’t give it another thought.  When it doesn’t, customers become very dissatisfied with the lender as a whole. Why are customers dissatisfied? Most lenders collect … Read more